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I've usually been a loyal client to AA and don't consider any of one's customers should be taken care of On this fashion!

I called AA this early morning and I used to be notified they found the vehicle seat in NYC. It'll be leaving NYC this afternoon and we be at my property someday now or tomorrow.

On December twenty five, My 3 sons And that i experienced a flight from Cleveland to Phoenix that was to leave at seven:fifty which has a cease in Charlotte NC. At about three or 4 pm to the day of our departure, American Airlines delayed our flight which might make us pass up our connection in Charlotte which experienced no other flights out to Phoenix that day OR the following! And why the hold off? No rationalization. So with none help from an AA consultant..(Practically as though it was our fault) we located One more flight by Dallas…which remaining in one hour along with a 50 %. We made it on the airport but with Yet one more impolite AA agent, (I comprehended it was busy with the holidays and all) I used to be assured that I could get my bag in Dallas considering that we now experienced to invest the night time there. I asked him in regards to the tag that looked like it had been checked to Phoenix and he mentioned curtly, you’ll just decide it up in Dallas and recheck it each morning. Perfectly the bag did not allow it to be over the conveyer in Dallas. When I asked An additional representative about this, he stated it had been in a giant room and it was going out after we left in the morning. I explained to him I needed it for my hotel remain, and he explained to me it could choose 4 hours to have it. All right…nevermind…I’ll be again right here in four several hours!!! So I remaining for that Dallas hotel with no my baggage.. Obtained on our flight the next early morning and took off punctually.

My spouse and I flew on AA266 Feb five from Lihue to L.A. We experienced paid out for bulk head seats (8A,8B). We were given 12A and 12B alternatively. The desk mentioned it had been to balance the aircraft for takeoff as a result of empty seats and that we'd be returned to 8A and 8B inside the air.

The flight crew automatixallu designed me check my bag Though thier were being various open overhead bins. See hooked up flight facts. It would be nice when they crew did bot observed it wasnt thier fault and dont blame them.

Gold #6CJY924: History Locator: EVIXIM Your method would not print boarding move for next leg of trip. Referred to as Shopper Service: CS educated me I must wait around 24 several hours in order to print 2nd leg of trip. Knowledgeable CS this was not correct. Was put on hold: CS came again and mentioned I used to be appropriate but to wait right until 24 hours so as to print 2nd leg boarding pass.

I are touring with American Airlines for a few years now and am now extremely shocked at a latest occurrence. I'd just gotten back from trip to see that my suitcase was missing. American Airways told me I used to be designed to get it again the following day, however I only received it 2 days try this later on and found that my suitcase were ripped open and wrecked.

LIES. American Airlines has lied to me repeatedly. My bag didn't get there for the airport. I was watching for an prolonged timeframe for the carousel and no bags arrived out for my flight. Nor did everyone from the baggage office that had a clear check out with the carousel arrive out to state nothing at all might be coming. I checked on the office they usually then mentioned there was NO Purpose why my suitcase shouldn’t have arrived. They had been to send my suitcase to me at my resort. At 2:24 PM I obtained a cell phone get in touch with from the recorded concept expressing my bag was picked up and will be sent within 6 hrs. LIE. I called the delayed baggage variety and was informed it was picked up at three PM and could well be sent within six hours. LIE. I checked on line this evening and it reported it was picked up at three PM and might be sent in 6 hours. LIE.

I used to be on AA flight 487 yesterday heading from San Diego to Charlotte. I just need to praise a flight attendant that went past the every day routines of her occupation. She was so polite & pleasant and prepared to share her ordeals and also make me truly feel additional comfortable.

On 7/18/fourteen my partner and I were on the flight 67 from BCN to Jfk. We boarded the aircraft and located that it had no wifi or leisure options for the seat. Once the meal was served we questioned the flight attendant In case the food experienced any peppers(the vegetable) in it since the “hen” as well as other components were being unrecognizable. My partner is very allergic to peppers and he had to be particular there have been none. The attendant explained she experienced no idea of exactly what the food items components were in possibly choice so he did not consume. How tricky wouldn't it be in your catering dept to ship a listing of substances for this type of situation? The plane by itself was outdated and warn on The within. When got within the plane, the coach section smelled of fecal matter and it took very a while to the smell to dissipate.

never ever at any time received this sort of inadequate service and a corporation that only doesn’t care about there having to pay prospects

Wanda also requested a wheelchair for me as one had NOT been requested Though I'd requested a single when I obtained my ticket.

When checking in at IAH, the staff members guiding the AA desk had been all chatting and speaking about holiday vacation. They seem annoyed that we had countless luggage. The extra work was acquiring of their way. This was not how I anticipated to get started on my trip.

American ever , your team are impolite and gave little or no clarification about why or what was happening

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